Brown Bird Quilts, Hot Springs, VA

Brown Bird Quilts Quilt, Hot Springs, VAWelcome to Brown Bird Quilts! We specialize in longarm quilting, custom quilts and bed quilts of all sizes for you to use in your home decor. We also sell thread and batting to help complete your quilt. Please enjoy our web site and call or e-mail with any questions you may have.

I hope everyone has had a good winter and are now getting ready for spring. I don’t know about you but I am really ready for sunny warm days.

I wanted to touch base with everyone and let you know that I am still offering drop off and pick up at the quilt shops, and quilts can be shipped directly to me or we can set up an appointment to meet and I can discuss your quilt with you.

I am also in the process of adding more designs to my website and my catalogues, but if you still are not able to find what you are looking for I am more than willing to purchase the desired design at no extra charge to you. To view more designs that I can purchase please visit www.quiltscomplete.com Just record the name of the design as well as the item number and I will be glad to purchase the preferred design. While still offering custom quilting the majority of my quilting is edge to edge which has enabled me to offer a wide variety panto designs.

This year I am offering a Customer Loyalty Card. You will receive a card to include with your quilt when sending to me and after having it dated by me 5 times you will receive a $35 discount on your 6th quilt. There will be no expiration date and when one card is full a new card will be issued to the quilter. This offer will take the place of my 10% customer appreciation discount that I offered in the past. I think this will enable me to continue to let my customers know how much I appreciate their business and also make it easier for me to not have a sudden back log of quilts to be done which throws off my schedule for returning quilts in as short a time as possible.

I will also offer a referral discount to anyone who is already a customer and refers my quilting services to someone who is a new customer. The referring customer will receive one $5.00 discount for each new customer from whom I receive an order. I have a place on the new work orders for the new customer to state the name and phone number of the person who referred them to me. Only one $5.00 discount can be used per quilt.

I feel fortunate to have received so many customers because someone has told someone else about my work that I would like to say thank you and I am hoping that the referral discount and the customer loyalty card will be a way to do that.

In an effort to make dropping off a quilt to be quilted as easy as possible I am no longer requiring prepayment. Work orders will still need to be filled out and signed, but I can calculate the cost of quilting and contact you with that amount. When the quilting is completed I will contact you and payment can be mailed to me. I hope this will make the process more convenient for everyone.

I also wanted to thank everyone who was patient with me last year through my surgery and my mother’s surgery. It is great to have understanding customers. I have high hopes for a less hectic and healthier year this year.

Sincerely,

Patricia Bird

PLEASE NOTE: There will be a $30.00 additional charge for one week rush jobs.

For easier site navigation, the following information will help you find your way around:

For information on who we are and what we do, About Brown Bird Quilts

For information on our Long Arm Machine Quilting, with photos, designs and pricing, please see Long Arm Machine Quilting. This page has details on my Simple pantograph quilting, Level 2 Pantograph quilting, Custom and Heirloom quilting and a Work Order.

For information on thread and batting to complete your quilt, please visit Thread and Batting.

To see quilt photos of my work (from a smoke free environment) and a list of my favorite quilt shops, visit Quilts.

Adoration Quilts by Rachel BrownTo see some of my work, please check out Rachel Brown's new quilt book Adoration Quilts. I was lucky enough to have the honor of machine quilting the Christmas Tree Skirt that is found on page 70. For anyone interested in purchasing this book, it can be found in many of your local quilt shops or you can contact Rachel at www.rachelsquiltpatch.com.